SICCDA LTI Retail Skills Course

Looking to upgrade your skills to become more employable? Or wanting to further educate yourself in preparation for college? Then this is the course for you.

QQI Level 4 Major Award in Retail Skills

Start Date: June 10th, 2019

The purpose of the SICCDA LTI Retail Skills programme is to enable the learner to acquire the relevant knowledge, skill and competence to work effectively under supervision in the retail sector and to progress on to further education and training. This course combines theory with practical work experience where the learners will gain the ability to provide effective customer service and retail selling, perform a range of payment transactions and engage in stock control activities. Also as part of our programme here at SICCDA you will receive industry related certification in Barista Training, Manual Handling Training and Food Safety and Hygiene (HACCP) Training which are essential for main retail positions today. The programme provides participants with the knowledge, skills and confidence to progress on to further education, training or employment. Through this course learners will gain the recognised qualifications and skills necessary to seek employment in many aspects of the retail, business and tourism industry and will further be able to seek apprenticeship and internships in retail, accounts, reception, information administration, heritage centres, bars, hotels and restaurants.

The QQI Level 4 Major Award in Retail Skills includes modules in:

  • Communications
  • Work Experience
  • Retail Sales Techniques
  • Customer Service
  • Teamworking
  • Retail Payment Procedures
  • Information Technology Skills
  • Stock Control

Other Industry Related Certifications you will receive as part of this course include:

Manual Handling, Barista Training, and Food Hygiene

You can place your name on the course waiting list at, talk to your Intreo Case Officer or contact SICCDA directly.

Participants will receive a training allowance for the duration of the course.

For more information, please contact the LTI coordinator
at 01 – 453 6098 and/or email: